Your privacy matters to us. This page explains exactly what personal information nowgoal collects from players in the Philippines, how we use it, who we share it with, and how we keep it safe. By registering an account or using any part of the platform, you agree to the practices described here.
Last updated: 2025
When you register for a nowgoal account, we collect personal information that is necessary to verify your identity and operate your account in compliance with Philippine regulations. This includes your full name, date of birth, email address, mobile number, and residential address within the Philippines. During the deposit and withdrawal process, we may also collect payment-related details such as your GCash number, bank account name, or other local payment method identifiers. We collect this information directly from you when you fill in registration forms, contact our support team, or update your account profile. In some cases, we may also collect information automatically when you use the platform, such as your device type, browser version, IP address, and session activity logs.
The personal data we collect is used primarily to create and manage your account, process deposits and withdrawals in Philippine Pesos, and verify that you meet the eligibility requirements for using the platform. We also use your information to detect and prevent fraud, money laundering, and other prohibited activities in accordance with Philippine anti-money laundering laws. Your contact details allow us to send you important account notifications, security alerts, and responses to your support enquiries. We may use aggregated, anonymised data to analyse platform usage patterns and improve the overall experience for Filipino players. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.
nowgoal does not sell, rent, or trade your personal information to any third party for marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, including payment processors, identity verification providers, and cloud infrastructure partners, all of whom are bound by strict confidentiality obligations. In certain circumstances, we may be required to disclose your information to Philippine government authorities, regulatory bodies, or law enforcement agencies where we are legally obligated to do so. Any third-party provider that handles your data on our behalf is required to process it only for the specific purpose for which it was shared and to maintain appropriate security standards. We will never share your data with advertisers or unrelated commercial entities.
We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and regulations, including record-keeping obligations under anti-money laundering rules. Once the retention period has expired and there is no legal basis for continued storage, your data will be securely deleted or anonymised. We implement industry-standard technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include data encryption in transit and at rest, access controls, and regular security assessments of our systems. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your nowgoal account.
Under the Philippine Data Privacy Act of 2012 and its implementing rules, you have the right to be informed about how your personal data is collected and used, and to access a copy of the personal information we hold about you. You may request the correction of any inaccurate or incomplete data in your account profile at any time by contacting our support team. You also have the right to request the deletion or blocking of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please reach out to us at [email protected] with your account details and the specific request.
The nowgoal platform uses cookies and similar tracking technologies to maintain your session, remember your preferences, and ensure the platform functions correctly on your device. Session cookies are temporary and are deleted when you close your browser, while persistent cookies remain on your device for a set period to improve your experience on return visits. We do not use third-party advertising cookies or cross-site tracking technologies that would allow external parties to monitor your browsing behaviour outside of the nowgoal platform. You can manage or disable cookies through your browser settings, though doing so may affect the functionality of certain features on the platform. By continuing to use the platform after being informed of our cookie practices, you consent to their use as described in this policy.
We may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered users via email or through a prominent notice on the platform before the changes take effect. The updated policy will always be available on this page with a revised effective date at the top. We encourage you to review this page periodically to stay informed about how we protect your personal information. Your continued use of the nowgoal platform after any changes have been posted constitutes your acceptance of the revised Privacy Policy.
A quick summary of what you can request regarding your personal information on the nowgoal platform.
You can request a copy of the personal data we hold about you at any time. We will provide this information within a reasonable timeframe in accordance with the Philippine Data Privacy Act.
If any of your personal information is inaccurate or out of date, you have the right to request that we correct it. Simply contact our support team with the details you would like updated.
You may request the deletion of your personal data where it is no longer needed for the purpose it was collected, subject to any legal retention obligations that apply to your account.
You have the right to object to the processing of your personal data in certain circumstances, including where processing is based on legitimate interests rather than a legal obligation.
Your data is protected by encryption and access controls at all times. We are committed to maintaining the security of your personal information and will notify you promptly in the event of a data breach.
If you believe your data privacy rights have not been respected, you may file a complaint with the National Privacy Commission of the Philippines. We take all such concerns seriously and will cooperate fully.
If you have any questions about this Privacy Policy or want to exercise your data rights, our support team is here to help. You can also visit our FAQ page for quick answers, or log in to your account to review and update your personal information directly.
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